OUR IT STRENGTH SPREADS OVER AFRICA WITH HIGH STANDARD IN IT HARDWARE SUPPORT TO MEET OUR CUSTOMER EXPECTATIONS
SPREADS OVER AFRICA WITH HIGH STANDARD IN IT HARDWARE SUPPORT TO MEET OUR CUSTOMER EXPECTATIONS
At PLES IT SERVICES our maintenance services include hardware and software maintenance/support services. Our hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, which includes contract maintenance and per-incident repair. At PLES IT SERVICES, our hardware support also includes online technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades . Sales of parts are also included, exclusive of parts bundled with maintenance contracts. We are experts at hardware repairs of servers, back-up library storage and network system equipments of all brands.
PLES IT Services software maintenance and support services includes long-term and pay-as-you-go (incident-based) support contracts. Our software support contracts includes remote troubleshooting and support provided via our online channels, as well as installation and basic usability assistance.usability assistance.
In some cases, our software support services may include new product installation services, installation of product updates, migrations for major releases of software and other types of proactive or reactive on-site services. Our software products and technologies under this category includes operating systems and infrastructural software.
PLES software support services do not include the purchase of subscriptions that provide entitlement and rights to use future minor versions (point releases) or future major releases of software.
PLES IT SERVICES covers locations from Onshore to Offshore/ Rigs. Our priority is providing the best of IT services to our customers in any part of the world with a high driven pace at a cost-effective rate.
Over years, we have delivered an immeasurable support to our clients by ensuring their success. Our clients’ satisfaction and success comes first on our mind, as we work with our clients as a team to deliver that quality IT services.
Software Management
PLES IT SERVICES welcomes the opportunity to build a cutting-edge mobile website and deploy to market a mobile app for our clients that will increase sales and customer retention. PLES IT SERVICES is also a mobile marketing agency focused on providing cost-effective mobile marketing tools, from iPhone applications to iPad applications and Android applications.
Hardware Services
PLES IT SERVICES has the unique ability to provide quality IT HARDWARE maintenance services . Our successful track record over the years in hardware installation, maintenance/repair services has made us an enviable partner in the world of IT. We offer a 24hrs service center support in which we rapidly respond to all logged incident tickets.
Warehousing/Logistics
At PLES, we offer quality storage facilities, parts sells and supply to any site location in Africa. Our logistics team is always available to meet your demands and provide express service delivery at the shortest possible time where ever you are… You have the goods, we have the storage capacity. As professionals with storage logistics, we understand that parts security